By visiting or using Snugmelo.shop, operated by SNUGMELO LLC, you agree to comply with the following terms and conditions. If you disagree with any part of these terms, please stop using the website immediately.

1. Definitions

User: Anyone who accesses or uses the services.
Content: All site materials including text, graphics, and media.

2. Account Registration

You may need to create an account to place orders or access specific features. You are responsible for keeping your login information private and for all actions taken through your account.

3. Use of Services

By using our website, you agree to obey all applicable laws and follow these terms. Misuse of services, fraudulent actions, or interference with site operations is strictly prohibited.

4. Payment Options

We accept the following payment methods:

  • PayPal
  • Stripe
  • Cash on Delivery (COD) – available in most US regions

Only authorized users may complete purchases. We reserve the right to reject any order if fraud or abuse is suspected.

5. Shipping Policy

We only ship within the United States.

  • Order Processing: 1–2 business days
  • Delivery Timeline: 3–5 business days after processing
  • Tracking details will be provided by email once your order is dispatched.

6. Returns & Refunds

We accept returns within 30 days of delivery, provided the item is in its original, unused condition.
Refunds are issued to the original payment method within 10 business days after inspection.
Please refer to our full Return & Refund Policy for more details.

7. Intellectual Property

All content on the site, including logos, text, and images, is owned by SNUGMELO LLC and protected by copyright and trademark laws. Unauthorized use is not permitted.

8. User Contributions

By submitting comments, feedback, or reviews, you grant us the right to display or share your content. We may remove any submissions that violate our terms or are deemed inappropriate.

9. Prohibited Conduct

Users must not:

  • Use the website for illegal or dishonest purposes
  • Tamper with website security or functionality
  • Upload harmful code or malware
  • Attempt unauthorized access to the site or other user data

10. Privacy Commitment

We respect your privacy and handle your personal information in line with our Privacy Policy. We do not sell or share your data without your consent.

11. Disclaimer

Our services are provided as is and as available. We do not warrant uninterrupted or error-free operation. Prices, availability, and product information may change without prior notice.

12. Legal Jurisdiction

These terms are governed by the laws of the State of Kentucky, United States.

13. Termination of Access

We reserve the right to suspend or terminate your use of the website at any time without notice for violations of these terms.

14. Changes to Terms

We may revise these Terms & Conditions at any time. Continued use of the website after updates constitutes your agreement to those changes.

15. Contact Details

Business Name: SNUGMELO LLC
Phone: +1 (502) 890-9922
Email: support@snugmelo.shop
Location: 12907 Factory Ln, Louisville, Kentucky 40245, United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)